Is it legal to use ChamSpy?

The ChamSpy software is created for parents to help them supervise the online activity of their children. It is absolutely legal to use ChamSpy if: * You own the device monitored and the person who uses it is fully aware of it * You monitor the device of your minor child Keep in mind that you are solely responsible for the use and misuse of the ChamSpy app. It is also your responsibility to determine which disclosures, notifications, or agreements may be necessary in your jurisdiction, as applied to the specific facts and circumstances under which you want to use ChamSpy. In case of having any unresolved issues or questions regarding the legal use of ChamSpy parental control app, please contact your legal counsel. ChamSpy cannot provide legal advice.

What happens after the purchase?

As soon as the payment is confirmed (you receive a confirmation email from the billing company) you need to check your inbox for the welcome email from ChamSpy. Make sure you check both Inbox and Spam folders. The welcome email contains the link to your personal web Control Panel (data storage) and Login credentials. Simply follow the link and login to your Control Panel where you will find an Installation Wizard. It will walk you through the installation process and help to set up a new device.

Will the product be delivered on a CD or?

No, the product won' t be delivered. ChamSpy is an online service and information from the monitored phone will be displayed in the Control Panel in your client account.

How many devices does my subscription cover?

One subscription plan allows you to monitor only one device. If you want to monitor 2 mobile phones at a time, you need to purchase two subscriptions.

Can I change monitored devices at no cost?

Yes. As many times as you wish.

Can I install ChamSpy remotely?

You can set up ChamSpy remotely only on the iOS running device. You will only need to get iCloud credentials of the target device and enable iCloud backup on the iOS device you intend to monitor. To install ChamSpy on any Android device, a physical access is required.

What if I don' t have physical access?

You can' t install ChamSpy without physical access to the Android device. In case 2-factor authentication is enabled on the target iPhone or iPad, you will also need to have direct access to the device to set up the ChamSpy app.

Can I monitor by phone number or IMEI?

No. And no other service can, so beware of cheaters.

Will it work in my country?

Yes. ChamSpy monitoring software works regardless of the cellular carrier network or the location of the target device and is compatible with all service providers (carriers). However, ChamSpy requires Internet connection to transfer data to your personal account (Control Panel - your account that will be created after purchase). So make sure the target device is connected to Wi-Fi network or has a mobile data turned on.

Is the software detectable?

No.

Is the icon visible?

No.

Is there any uninstall notification?

Yes. You will receive a notification, when app will be removed from the target device.

Does ChamSpy consume a lot of battery power?

No.

How to install ChamSpy on Android?

Place the order and log in to your Control Panel with login credentials provided in welcome letter. Follow the instructions in your Panel to download and install the app. If you want to use Premium ChamSpy features, you will need to root your device. Rooting is not complicated and support team can help you with that.

How to install ChamSpy on iOS?

No installation is required for iOS. You need to provide iCloud account credentials of the target device you intend to monitor. Once you enter the iCloud credentials in your Control Panel, ChamSpy will link the target iOS device with your personal ChamSpy account and start retrieving data directly from the cloud. Physical access to the iPhone may be required in case 2-step authentication is enabled.

I have Android and my daughter has iPhone. Can I still monitor it?

Yes.

I have iPhone and my son has Android. Can I still monitor it?

Yes.

Where can I check data from the monitored device?

Once ChamSpy is set up on the monitored device and is connected to our server, the information will be automatically displayed in your personal Control Panel that can be accessed from any browser.

How often does ChamSpy information gets updated?

Using ChamSpy No-Jailbreak solution, you receive information within 48 hour since the latest back up has been done. Usually it takes that much time because backups can reach up to few gigabytes and it depends on Wi-Fi connection quality. If you have ChamSpy on an Android, you can expect to receive updates based on the Update Interval you have selected. The Update Interval specifies how often ChamSpy is connected to our server and transfers information directly to your Control Panel. When manually adjusting Update Interval in your Panel, please note that short update intervals (less than 10 min) may consume battery life considerably. Sometimes it can take up to 48 hours to receive all updates especially if the phone constantly uses 3G/4G connection which is not very stable and always depends on signal strength.